Information required by the Croatian Companies Act (čl. 21. Zakona o trgovačkim društvima), the Electronic Commerce Act and the Consumer Protection Act.
Company
- Company name: EVC RESEARCH & DEVELOPMENT d.o.o. za usluge (limited liability company, Republic of Croatia)
- Registered office: Ljubljanska ulica 7, 10431 Sveta Nedelja, Croatia
- Court of registration: Commercial Court in Zagreb (Trgovački sud u Zagrebu)
- Company registration number (MBS): 081622773
- Personal identification number (OIB): 32246144302
- VAT ID: HR32246144302
- Share capital: 2.500,00 EUR, paid in full
- Management board: Vanja Katić, director
- Bank: Zagrebačka banka d.d., Zagreb, IBAN HR1923600001103177924
Contact
- E-mail: info@ev.clinic
- Phone: +385 91 946 6409 (Monday to Friday, 9:00–17:00 CET)
- Post: EVC RESEARCH & DEVELOPMENT d.o.o. za usluge, Ljubljanska ulica 7, 10431 Sveta Nedelja, Croatia
Written complaints can be sent to the e-mail or postal address above. We confirm receipt and answer in writing within 15 days, as the Consumer Protection Act requires. See the Contact page for how to reach us about an order.
Merchant of record
EVC RESEARCH & DEVELOPMENT d.o.o. za usluge owns and operates ev.clinic and is the seller of every product and licence sold on it. Charges on your card statement appear under the name of the company or of ev.clinic.
Card payments are processed by Stripe Payments Europe, Ltd. (Dublin, Ireland), a PCI DSS Level 1 certified payment service provider. Card data is entered on Stripe’s secure form and never stored on our server. The site is served over HTTPS throughout.
Trademarks and content
EV Clinic® and EVC® are registered trademarks used under exclusive licence by EVC RESEARCH & DEVELOPMENT d.o.o. za usluge. Tesla is a trademark of Tesla, Inc.; Cayago, Seabob, ELI, Smart and other vehicle and product names belong to their respective owners and are used only to identify the vehicles our tools work with. We are not affiliated with, endorsed by or authorised by any vehicle manufacturer.
All content on this website — text, images, software, documentation and diagnostic data — is the property of EVC RESEARCH & DEVELOPMENT d.o.o. za usluge or its licensors and may not be reproduced or used commercially without prior written consent.
Independence from the franchise network
The EV Clinic brand and this website operate independently of the workshops that use the brand under franchise, partnership or subcontracting arrangements. Those workshops are separate legal entities; nothing on this website is a statement about their practices, and EVC RESEARCH & DEVELOPMENT d.o.o. za usluge is not liable for their acts or omissions.
Dispute resolution
Croatian law applies, without prejudice to the mandatory consumer protection rules of the country where a consumer lives. Consumers in Croatia may bring a dispute before the Court of Honour of the Croatian Chamber of Economy (Sud časti HGK) or the Mediation Centre of the Croatian Chamber of Economy (Centar za mirenje HGK), both notified alternative dispute resolution bodies; the list of ADR bodies is kept by the Ministry of Economy. The courts in Zagreb have jurisdiction for disputes with business customers.
Supervisory authorities
- Consumer protection: Državni inspektorat Republike Hrvatske, Šubićeva 29, 10000 Zagreb
- Personal data: Agencija za zaštitu osobnih podataka (AZOP), Selska cesta 136, 10000 Zagreb, azop@azop.hr